parkplaza.com/exhibitionsuk A luxury collection of four- and five-star hotels. Location:Edwardian Hotels London is a luxury collection of four- and five-star hotels in the best locations throughout London. Properties include The May Fair and Radisson Blu Edwardian London Hotels. Services:Complimentary Wi-Fi and dedicated expert event planners come as standard across our 150 meeting and event spaces. Seamless service gives us the confidence to offer a 100% satisfaction Nearby attractions:Central London locations close to Oxford Street,Soho,the West End and London’s world famous museums. Stand-out fact:The May Fair Hotel was opened by King George V in 1927. It has since been home to Hollywood impressarios the Danziger brothers. ＊ Responsible business initiatives ＊ Responsible purchasing policy ＊ Fully compliant with national and international sustainability legislation ＊ Energy conservat***

T:+44 (0)20 7845 ***

E:londonmeeting**[ta]**rdian.com

Hilton Hotels Park Plaza Hotels & Resorts Edwardian Hotels London 22 Official London Convention Bureau London & PartnersInnovative spaces. Inspired experiences. Location:Conveniently located in and around London with easy access to airports,motorways,the underground and the DLR. Facilities:Capacity for up to 2,000 for dinner. Comfortable well-equipped bedrooms. Flexible meeting spaces,gyms,pools,24-hour room service and high-speed internet. Services:Trusted experts. Dedicated meeting planners. Industry leading digital experiences with our Meeting Services App. Nearby attractions:All of London’s major attractions,museums,galleries and theatres as well as those further afield including Windsor Castle. Stand-out fact:Newly renovated bedrooms at the London Marriott Hotel County Hall offer iconic views of the River Thames,Big Ben and the Houses of Parliament. ＊ Commitment to sustainability ＊ All meetings and events aligned to our Green Meetings progra***

T:+44 (0)7917 118***

E:ernie.kane**[ta]**iott.com

marriottevents.co.uk/associations

Luxury to economy throughout London. Location:Sofitel,Pullman,MGallery,Novotel,Mercure and ibis - over 50 hotels in key locations throughout the capital with great Facilities:Modern bedrooms with free Wi-Fi throughout. Well-equipped meeting spaces and excellent service. Restaurants and leisure facilities including gyms and pools. Nearby attractions:Located near key commercial districts across London and with easy access to major tourist attractions Stand-out fact:Experience the new Novotel Canary Wharf:39 storeys of stunning views of the London skyline. Immerse yourself in designer style in one of 313 bedrooms,including 26 suites - and pick the perfect space for your event,from nine fully equipped meeting rooms. Add a restaurant,bar and roof terrace,free Wi-Fi throughout,a state-of-the-art gym and a pool to the mix,for a stunning new Docklands hotel that offers all you need and so much more. ＊ Plant for the Planet progra***

T:+44 (0)20 2823 7770 accorhotels.***

London’s leading independent hotels. Locations:17 central London locations including Holborn,Bloomsbury,Westminster,Kensington,Tower Bridge and City. Facilities:Luxury guest bedrooms and suites; state-of-the-art health clubs and spas; flexible meeting and events space; inviting bars and restaurants. Services:24-hour room service; laundry and dry cleaning; concierge and porterage; high-speed Wi-Fi. Nearby attractions:St Paul’s Cathedral,Tower Bridge,Tower of London,British Museum,Covent Garden,the West End,Oxford Street,Westminster,Big Ben and Buckingham Palace. Stand-out fact:The flagship Grange St. Paul’s Hotel boasts a penthouse-level Sky Bar,offering spectacular views of London’s skyline and St Paul’s Cathedral. Grange Tower Bridge:＊ Five-star eco-friendly hotel ＊ Energy conservation and renewable energy pan***

T:+44 (0)20 7233 ***

E:reservations**[ta]**gehotels.com

Marriott Hotels AccorHotels UK and Ireland Grange Hotels London & Partners conventionbureau.london 23Event If you need professional event support,London’s deep pool of talented and experienced service providers are primed and ready to assist. Getting started London & Partners is ideally placed to give you all the professional advice and support you require to help you achieve a successful convention within your budget. We will ensure you meet the correct type of service providers to best match your needs. There are two types:Professional Conference Organisers that,as the name suggests,specialise in conference organisation,and Destination Management Companies that have unrivalled local knowledge. Conference organisation Professional Conference Organisers (PCOs) take the headache out of organising a conference. Experienced and knowledgeable,they will act as a partner to your association,and make light work of managing budgets,arranging meetings and even securing sponsorship opportunities. They have the time and resources to ensure a smooth-running process from start to finish. Local knowledge Destination Management Companies (DMCs) are an asset to any conference - they know London inside and out,and have all the necessary contacts and connections to deliver the best quality event. In particular,they can deliver social events,plan tours and manage all the behind-the-scenes essential logistics,too. Hiscox Hiscox Event Insurance. Who we are:Hiscox has over 30 years’ experience insuring UK,European and international conferences and exhibitions,and business,charity and community events of all sizes. What we do:Hiscox provides a range of options to financially protect your event including protecting your event budget expenses or revenue from cancellation and abandonment,property cover,and public liability cover. How we can help:With risks such as an injured attendee,a venue closed due to unforeseen circumstances or damage to your property or hired property,a Hiscox Event Insurance policy can protect you against the unexpect***

T:+44 (0)1206 773***

E:eventinsurance**[ta]**ox.com

hiscox.co.uk/events

Unique selling points:＊ Proactive assistance when a problem is developing to avoid a cancelled event ＊ Your event is unique so your policy can be adapted to meet your needs ＊ 30 years’ experience ＊ Specialist policies from experienced underwriters Kuoni Congress Global PCO Experts Your association needs all under one roof. Who we are:With a network of over 20 wholly owned offices worldwide,Kuoni Congress sits within the larger corporate events division,Kuoni Destination Management. ＊ Association management ＊ Housing and accommodation ＊ Abstract handling and speaker ＊ Sponsorship and exhibition ＊ Local expertise and destination management. How we can help:At Kuoni Congress,we have the flexibility to give you exactly what you need. Our expert,local teams know their cities inside out,and our global network lets us open doors that others can’t. Kieran Dennis Country Manager UK & Ireland Kuoni Destination Management

T:+44 (0)20 3170 ***

E:kieran.dennis**[ta]**uoni.com

congress**[ta]**i.com

kuoni-congress.com

EVENT INSURANCE Insurance PCOs 24 Official London Convention Bureau London & PartnersTFI Group Strategic and professional events agency. Who we are:Established in 1981,TFI Group is one of the UK’s longest-established full-service agencies,supporting national and international associations with the management and delivery of highly engaging professional conferences. What we do:TFI Group can provide the full spectrum of event services,from devising event strategy to full project management including marketing,delegate registration and corporate sponsor engagement. How we can help:No event should sit in isolation from the overarching business strategies. TFI Group will ensure your event is aligned,effectively engages your target audiences and delivers a return on objectives.

T:+44 (0)20 7233 ***

E:info**[ta]**roup.com

＊ IAPCO and APBCO members ＊ Medical compliance specialists ＊ Creative led approach ＊ Event technologies Event support services Congrex Switzerland Ltd The association and conference expert. Who we are:Congrex Switzerland was founded in the early 1980s and is one of Europe’s most experienced professional congress organisers. What we do:Congrex Switzerland offers consulting services for associations and is specialised in the organisation of international scientific and medical congresses. These events range from 100 to 25,000 delegates and are supported either by providing full-service core PCO offerings or by delivering part services such as accommodation management or participant registration. How we can help:Congrex Switzerland supports their clients to achieve memorable conferences,host happy participants and reach membership engagement.

T:+41 61 686 7***

E:info**[ta]**rex.com

＊ IAPCO member ＊ IATA accredited travel agency ＊ 40 multilingual staff ＊ User-friendly IT infrastructure MCI UK congress management. MCI provides instant access to a comprehensive range of value-driven congress solutions,an extensive network of global contacts and unparalleled expertise across a number of industries. What we do:Our extensive experience,state-of-the-art technologies and global network help you to engage your target audience through world-class How we can help:We will work in partnership with you,providing the necessary resources and tried and tested congress management methodology to deliver a congress that exceeds your expectations.

T:+44 (0)1730 821***

E:mandy.lowe**[ta]**group.com

mci-group.com/en-gb

＊ Expertise and professionalism ＊ Innovative technology ＊ Global reach ＊ Creative solutions BCD Meetings & Events (Zibrant) Award-winning,multi-disciplined PCO. Who we are:BCD Meetings & Events (Zibrant) is an award-winning,accredited full-service conference and event management company with a dedicated PCO division who have been supporting the delivery of association,corporate and academic events for over 25 years. What we do:Whether you need a full PCO service,large scale housing management solution or local DMC support,our dedicated team of experts is delighted to offer a tailored service to best meet your requirements. How we can help:Our collaborative approach ensures you get the best results for your organisation every time. We welcome the opportunity in supporting you from bid to creating your post-event legacy. Caroline Mackenzie Director,Association Services

T:+44 (0)8434 79***

E:associations**[ta]**ant.com

bcdme.com

zibrantassociations.com

＊ London-based ＊ Dedicated PCO experts ＊ In-house creative services ＊ Exhibition and sponsorship ＊ ICCA,ABPCO and HBAA PCOs continued London & Partners conventionbureau.london 25Smart Group A dynamic collection of hospitality,catering and event management companies. Who we are:Smart Group has over 30 years’ experience providing award-winning event catering,hospitality and event management,and delivering excellence,expertise and experience. What we do:We specialise in event catering,event management and corporate hospitality. Our businesses include; Smart Hospitality,Smart Live,Smart by Angela Hartnett,Smart Experiences,Smart Christmas Parties,Battersea Evolution and Moving Venue. How we can help:Smart Group delivers excellence and expertise for any event. Having catered exclusively at the 2012 London Olympics,we can turn your event into a winning formula.

T:+44 (0)20 7836 ***

E:enquiries**[ta]**tgroupltd.co.uk

＊ Event catering ＊ Event management ＊ Corporate hospitality ＊ Battersea evolution ＊ Christmas parties oneworld Airline Alliance Leading airlines working as one. Who we are:An alliance of 14 of the world’s leading airlines,including airberlin,American Airlines,British Airways,Cathay Pacific,Finnair,Iberia,Japan Airlines,LATAM Airlines,Malaysia Airlines,Qantas,Qatar Airways,Royal Jordanian,S7 Airlines and SriLankan Airlines. What we do:We work together to deliver a superior,seamless and rewarding travel experience,across a global route network that delivers first-rate access to the world’s leading business cities. oneworld events is our ‘one stop’ air travel solution for large-scale events and conferences. Our quick and easy booking tool covers all member airlines and offers attractive flight discounts for your event attendees. 2 Park Avenue,Suite 1100 New York,NY,10016,USA

T:+1 917 445 ***

E:eventssupport**[ta]**orld.com

events.oneworld.com

＊ Single agreement ＊ Automated RFP process ＊ Attractive flight discounts ＊ Quick response time ＊ Online booking tool The high-speed crossChannel train service. Who we are:Eurostar is the effortless way to speed between central London and the heart of Paris or Brussels,as well as Disneyland® Paris,Lyon,Avignon and Marseille. What we do:Choose between Business Premier,Standard Premier or Standard class,then hop on board and we’ll whisk you to Europe’s top cities,with free Wi-Fi and entertainment en route. How we can help:With our dedicated groups team,it’s easy to book tickets,exclusive coaches or even a whole train for your European adventure. So where will you go next?

T:+44 (0)344 8224***

E:groups**[ta]**star.com

mice**[ta]**star.com

The Concerto A unique event services company. Who we are:The Concerto Group is unlike any other agency currently operating in the UK events marketplace. What we do:The Group is comprised of 16 brands that provide event management,venues,catering and event services. Working with the Concerto Group couldn’t be simpler. Through one initial point of contact you gain access to an extensive range of event services. How we can help:Whether you need an award-winning caterer,breathtaking entertainment or a venue guaranteed to make jaws drop,you are in capable hands with The Concerto Group.

T:+44 (0)20 7378 ***

E:hello**[ta]**ertogroup.co.uk

＊ One point of contact ＊ Extensive range of event ＊ Unrivalled blend of products,services and skills Transport providers 26 Official London Convention Bureau London & PartnersLondon success story London and ExCeL London have completely delivered on our expectations. Never in the history of the ESC Congress have we had such a well-attended event. London has been a fantastic host city and ExCeL London,based on feedback by participants,has delivered the best layout the congress has ever had. It is evident that the delegates have enjoyed being at the venue. A congress can’t work unless the city,the venue and the organiser work in partnership and I’m delighted that the partnership between European Society of Cardiology,London & Partners and ExCeL London has been so strong - it’s even difficult to tell the teams apart,as they’ve worked together as one,to deliver a great event.” Isabel Bardinet,CEO of the European Society of Cardiology (ESC) The ESC annual congress is the largest conference held in Europe. In 2015,it was held at ExCeL London and attracted London & Partners are excellent support throughout the planning phase and implementation of large conferences we organise From pre-blocking rooms,to organising meetings,assisting in rate negotiations,keeping us updated on new hotel projects and helping us explain the specifics of conference business to the hotels,London & Partners are a highly professional and efficient partner.” Merryn Scholz,K.I.T. Group European Society of Cardiology Annual Congress London & Partners conventionbureau.london 27London for less Free attractions,discounted theatre tickets and stunning green spaces will add magic to your programme - and thrill delegates who extend their stay. Watch world-class theatre London’s Theatreland is in the heart of the West End,and includes some 40 different venues,where A-list stars regularly light up the stage. London & Partners can introduce you to discount theatre ticket specialists. Sample culinary delights Dining out on a budget is possible in London,if you know where to look. You can eat delicious,freshly prepared street food at any of London’s main markets for £5-£7. In the evening,opt for pre-theatre set menus,which offer fantastic value. Make the most of daily restaurant offers at visitlondon.***

Live like a local A homestay is a great value alternative to traditional hotel accommodation. Delegates can stay in cosy one-bed flats,or teams can stay in entire seven-bedroom townhouses. Enjoy a guided walk See airbnb.com/business Let your delegates unwind by soaking up the city’s atmosphere on a guided walk. The respected Blue Badge Guides know every nook and cranny in London,and will uncover the city’s secrets in a tailor-made tour,while fixed itinerary,‘off-the-peg’ guided tours cost from as little as £5 per person. Discover street markets London’s world-famous markets are great places to spend down-time. Retrace Hugh Grant’s steps from the film Notting Hill at Portobello Market,sample delicious street food at Borough Market,or sift through bric-abrac and colourful saris at Brick Lane Market. Explore London’s parks London might be a thriving metropolis,but the city’s beautiful Royal Parks offer respite from the hustle and bustle. Hyde Park is London’s largest green space and is where you’ll find the Diana,Princess of Wales Memorial Fountain. Regent’s Park is famed for its glorious rose gardens and is also where you can reach the Regent’s Canal to admire its painted narrow boats. London’s top 10 free attractions 1. Changing the Guard at Buckingham Palace 2. British Museum 3. The National Gallery 4. Tate Modern 5. Victoria & Albert Museum 6. Science Museum 7. Natural History Museum 8. Maritime Greenwich 9. National Portrait Gallery 10. Southbank Centre Top tips to cap costs Book low-cost and air travel Include free attractions in your programme Take advantage of low-season offers and discounts Reclaim your VAT(see page 4) Bulk-buy Oyster Cards from London & Partners 1 Buckingham Palace 2 Camden Town canal 3 Tate Modern 28 Official London Convention Bureau London & PartnersThink green,think London London is committed to becoming a sustainable world city. With our state of the art venues,low-carbon transport and green business schemes,we can help you run an inspiring event. Green values When you care about the environment,it’s good to know that now London has a wealth of sustainable event spaces. These venues have been independently audited. For London’s event professionals,ISO 20121 is now standard. This sustainability certificate is recognised by the events industry around the world. London also has 122 hotels,venues and conference centres in the Green Tourism Scheme. Find out more at green-tourism.***

Pollution-cutting transport Delegate travel is the biggest part of an event’s carbon footprint. Thankfully,London’s public transport system offers endless opportunities for greener travel. For starters,you can save on air miles and arrive in London on the high-speed rail network,Eurostar. A Eurostar journey emits 80% less carbon than a similar short-haul flight. With frequent services from Paris and Brussels,the journey takes just over two hours. Once in London,delegates can use our electric and hydrogen-powered buses,walk,cycle,or use the Tube and rail services. Eco-friendly venues London’s venues are always looking for new ways to cut their carbon emissions and be more environmentally friendly. Many have put in place things like paperless offices,eco-friendly lighting,natural ventilation and using local suppliers. Other ideas include reducing food and drink packaging and planting trees. To learn how green a venue is,ask for its Display Energy Certificate rating. Supporting green enterprise With its Green Enterprise District,London is a world leader in low-carbon energy. At its heart sits Siemens’ Crystal. This £30 million building is a beacon of sustainable business. The London Green Fund is another scheme to boost our low-carbon economy. It offers financial incentives to eco-friendly businesses and works with London business to reduce their carbon emissions. Primrose Hill park with view of West End Enjoying a day out in London with Santander Cycles I want to make London one of the world’s greenest cities. It will be a city in which the air is clean and where our fantastic green spaces become even better. I will also build a world-leading economy in low-carbon technologies and industries to ensure London becomes a beacon of sustainability.” Sadiq Khan,Mayor of London London & Partners conventionbureau.london 29Future London Time doesn’t stand still,and neither does London. With billions of pounds of investment and a gift for reinvention,London is on its way to becoming the most progressive city in the world. Travel in London Crossrail is the hotly awaited 118km railway line that will slash journey times across London and improve comfort for passengers. The first section is set to open in December 2018 and will be called the Elizabeth line. Looking much further ahead,a second railway network,Crossrail 2,is in the early stages of development. It will connect central London with the wider South East. International rail Eurostar is launching a route from London to Amsterdam in late 2017. The new service from London St Pancras to Amsterdam Central will stop at Brussels,Antwerp,Rotterdam and Schipol Airport along the way. Deutsche Bahn has also got the green light to run high-speed direct services from Frankfurt,Cologne,Amsterdam and Rotterdam to London. Airport expansion Over £2.5 billion is being invested in Gatwick Airport to help it cope with a huge increase in the number of passengers. London’s second largest airport will be transformed with major improvements to its infrastructure,facilities and services. London’s centrally located City Airport has also been given the go-ahead for a £344 million expansion. This will add a further 32,000 flights and see passenger numbers rise from 4.3 million to 6.5 million by 2025. River crossings East London is a fast developing part of the city. It hosts the capital’s financial district Canary Wharf,London City Airport and the vast ExCeL London conference centre. It is also home to Queen Elizabeth Olympic Park,and The O2,one of the world’s top entertainment venues. There are also plans for a new pedestrian and cycle river crossing between Rotherhithe and Canary Wharf. New iconic spaces Two of London’s famous museums have become so popular that they are moving into new premises. This offers exciting new social venue opportunities for event planners. In 2012,Museum of London will relocate to one of the city’s most cherished buildings,the Victorian-built Smithfield Market. With 27,000m2 of stunning exhibition space,the museum wants to open 24 hours a day. Design Museum is the leading museum dedicated to contemporary design including fashion,graphics,architecture and product design. It will be opening the doors to its stylish new premises in High Street Kensington at the end of 2016. Hotel openings London already boasts 140,000 hotel rooms. By 2018,that figure is expected to swell,with another 16,000 new rooms being added. Over a third of these new rooms will be in the budget sector. This will give event organisers even more high-quality,well-located and affordable accommodation to choose from. Ambitious new districts Construction is underway to create two new research and innovation districts in London. The first is Imperial College London’s White City Campus,which is currently under development in West London. The 25-acre Campus will enable co-location and collaboration between researchers,students,businesses,entrepreneurs and other partners to help find solutions to some of the world’s greatest challenges,supporting the College’s mission to achieve enduring excellence in research and education in science,engineering,medicine and business for the benefit of society. The second brand new district is on the previous site of the London Olympics Media Centre. Here East will be a vast digital technology innovation centre that plans to take Europe by storm when it launches in 2017. Future events Following London 2012,the city is well placed to run high-profile,international sporting events. Over the next few years,London is hosting:1. ICC Women’s Cricket World Cup 2017 2. World ParaAthletics Championships 2017 3. IAAF World Championships 2017 4. FIH Women’s Hockey World Cup 2018 5. ICC Cricket World Cup 2019 6. UEFA EURO 2020 Semi Finals and Finals 1 Crossrail/Elizabeth line 2 Design Museum Kensington (render/CGI) 3 Crossrail/Elizabeth line 30 Official London Convention Bureau London & PartnersIndex Venue Page Map Theatre Webs***